[rt-users] prevent external users to be owners

Kevin Falcone falcone at bestpractical.com
Wed Aug 24 09:33:56 EDT 2011

On Wed, Aug 24, 2011 at 08:44:10AM -0400, Gilbert Rebeiro wrote:
> Is there anyway to prevent external users from being owners of tickets?

Don't grant them the OwnTicket right.
You probably gave it to Everyone instead of a selected group of users.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110824/7b9681cb/attachment.sig>

More information about the rt-users mailing list