[rt-users] Incoming messages all plain text

[DeVore, John]

This is appearing in the ticket history where the text from the original message is listed.  Attached is a screenshot showing the history and the text that has been changed to plain text.

Thanks,

John

-----Original Message-----

You'll need to tell us more about where you're seeing text/plain.  In the web ui?  In outgoing email? In links on the ticket history?  A small screenshot may be the easiest way to explain.

-kevin
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