[rt-users] Migrating to RT4 with external auth

Yan Seiner yan at seiner.com
Fri Aug 26 13:14:33 EDT 2011

I have 3.8.10 set up with local users.  We will be migrating to 4.0 with
external auth.  I'd like to keep the users' tickets straight but I messed
up when I set up the original database.

The 3.8.10 instance uses local users with first names all in lower case.
Our AD uses first name and last initial, capitalized.


3.8.10 -> yan (rt user)
4.0.2 -> YanS (external auth via AD)

Is it possible to migrate my tickets from yan to YanS?


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