[rt-users] quick delete extension with rt 4.02

Shawn O'Connor oconshaw at yahoo.com
Mon Aug 29 23:55:13 EDT 2011


I'm getting started with RT 4.02.  From the Best Practical site (http://www.bestpractical.com/rt/extensions.html?J:V-region-extension-list.id=39) it says that the "quick delete" extension is built into RT since 4.0.  Does that mean I don't need to invoke it from RT_SiteConfig.pm?  I tried adding it -- then it looks for the extension and errors out.  So I'm guessing not.  However, after adding the default search parameters that include the quickdelete line item ...
.
.
.
Priority,
QuickDelete,
'__NEWLINE__', 
.
.
.
I get a blank column for the quickdelete column.  I tried adding the extension, but I get the same result and then a different error regarding the extension.  Any ideas?  Is this a bug? -- Thanks.



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