[rt-users] rt4 and External Auth to AD 2008 non-ssl
Brian Murphy
blmurphy at eiu.edu
Tue Aug 30 12:33:53 EDT 2011
Complaing about validating the password after locating the user entry.
I am now receiving the following out of the external auth:
[Tue Aug 30 16:15:09 2011] [debug]: Attempting to use external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Tue Aug 30 16:15:09 2011] [debug]: Calling UserExists with $username (blmurphy) and $service (EIUAD) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105)
[Tue Aug 30 16:15:09 2011] [debug]: UserExists params:
username: blmurphy , service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)
[Tue Aug 30 16:15:09 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(objectClass=*)(sAMAccountName=blmurphy)) == Attrs: sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Aug 30 16:15:09 2011] [debug]: Password validation required for service - Executing... (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:155)
[Tue Aug 30 16:15:09 2011] [debug]: Trying external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:16)
[Tue Aug 30 16:15:09 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(sAMAccountName=blmurphy)(objectClass=*)) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43)
[Tue Aug 30 16:15:09 2011] [debug]: Found LDAP DN: CN=Murphy\, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)
[Tue Aug 30 16:15:09 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (member=CN=Murphy, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)
[Tue Aug 30 16:15:09 2011] [info]: EIUAD AUTH FAILED: blmurphy (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)
[Tue Aug 30 16:15:09 2011] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)
[Tue Aug 30 16:15:09 2011] [debug]: Password Validation Check Result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
[Tue Aug 30 16:15:09 2011] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
[Tue Aug 30 16:15:09 2011] [error]: FAILED LOGIN for blmurphy from 139.67.17.30 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
Using the following RT_SiteConfig.pm settings:
Set($ExternalSettings, {
# EIUAD Active Directory
'EIUAD' => { ## GENERIC SECTION
# The type of service (db/ldap/cookie)
'type' => 'ldap',
# The server hosting the service
'server' => 'eiuad.eiu.edu',
## SERVICE-SPECIFIC SECTION
# If you can bind to your LDAP server anonymously you should
# remove the user and pass config lines, otherwise specify them here:
#
# The username RT should use to connect to the LDAP server
'user' => 'CN=RT Auth,OU=Sensitive,DC=eiuad,DC=eiu,DC=edu',
# The password RT should use to connect to the LDAP server
'pass' => 'xxxxxxxxx!',
#
# The LDAP search base
#'base' => 'ou=its employees,ou=employee accounts,ou=eiu users,dc=eiuad,dc=eiu,dc=edu',
'base' => 'dc=eiuad,dc=eiu,dc=edu',
#
# ALL FILTERS MUST BE VALID LDAP FILTERS ENCASED IN PARENTHESES!
# YOU **MUST** SPECIFY A filter AND A d_filter!!
#
# The filter to use to match RT-Users
'filter' => '(objectClass=*)',
# A catch-all example filter: '(objectClass=*)'
#
# The filter that will only match disabled users
'd_filter' => '(objectclass=Foo)',
# A catch-none example d_filter: '(objectClass=FooBarBaz)'
#
# Should we try to use TLS to encrypt connections?
'tls' => 0,
# SSL Version to provide to Net::SSLeay *if* using SSL
'ssl_version' => 3,
# What other args should I pass to Net::LDAP->new($host, at args)?
'net_ldap_args' => [ version => 3 ],
# Does authentication depend on group membership? What group name?
'group' => 'CN=RT_Access,OU=Sensitive,DC=eiuad,DC=eiu,DC=edu',
# What is the attribute for the group object that determines membership?
'group_attr' => 'member',
## RT ATTRIBUTE MATCHING SECTION
# The list of RT attributes that uniquely identify a user
# This example shows what you *can* specify.. I recommend reducing this
# to just the Name and EmailAddress to save encountering problems later.
'attr_match_list' => [ 'Name'
],
# The mapping of RT attributes on to LDAP attributes
'attr_map' => { 'Name' => 'sAMAccountName'
}
}
}
);
----- Original Message -----
From: "Brian Murphy" <blmurphy at eiu.edu>
To: rt-users at lists.bestpractical.com
Sent: Tuesday, August 30, 2011 10:59:08 AM
Subject: Fwd: [rt-users] rt4 and External Auth to AD 2008 non-ssl
Well, sh**! Sometimes the simplest are the most difficult. I was way too close to the forest to see the trees on that one. Having a . instead of the , in my base string was causing me to not be able to find the entry. I have my filter set to () and am using the sAMAccountName and finding the user account, but now it refuses my password. here is what I get in the log. Any ideas. I know my password and am using it for other accounts.
[Tue Aug 30 15:48:14 2011] [debug]: Attempting to use external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Tue Aug 30 15:48:14 2011] [debug]: Calling UserExists with $username (blmurphy) and $service (EIUAD) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105)
[Tue Aug 30 15:48:14 2011] [debug]: UserExists params:
username: blmurphy , service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs: sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Aug 30 15:48:14 2011] [debug]: Password validation required for service - Executing... (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:155)
[Tue Aug 30 15:48:14 2011] [debug]: Trying external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:16)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43)
[Tue Aug 30 15:48:14 2011] [debug]: Found LDAP DN: CN=Murphy\, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search === Base: dc=eiuad,dc=eiu,dc=edu == Filter: (member=CN=Murphy, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)
[Tue Aug 30 15:48:14 2011] [info]: EIUAD AUTH FAILED: blmurphy (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)
[Tue Aug 30 15:48:14 2011] [debug]: Password Validation Check Result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
[Tue Aug 30 15:48:14 2011] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
[Tue Aug 30 15:48:14 2011] [error]: FAILED LOGIN for blmurphy from 139.67.17.30 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
[Tue Aug 30 15:48:17 2011] [debug]: Attempting to use external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Tue Aug 30 15:48:17 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
[Tue Aug 30 15:48:17 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
----- Original Message -----
From: "David Chandek-Stark" <david.chandek.stark at duke.edu>
To: "Brian Murphy" <blmurphy at eiu.edu>, rt-users at lists.bestpractical.com
Sent: Tuesday, August 30, 2011 10:41:54 AM
Subject: Re: [rt-users] rt4 and External Auth to AD 2008 non-ssl
I'm guessing your base should have a comma b/w "eiu" and "dc" -- I.e.,
"dc=eiuad,dc=eiu,dc=edu".
--D
On 8/30/11 11:34 AM, "Brian Murphy" <blmurphy at eiu.edu> wrote:
>[Tue Aug 30 15:29:48 2011] [debug]: LDAP Search === Base:
>dc=eiuad,dc=eiu.dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs:
>sAMAccountName
>(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/
>LDAP.pm:304)
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