[rt-users] Fwd: rt4 and External Auth to AD 2008 non-ssl

[Brian Murphy]

Well, sh**!  Sometimes the simplest are the most difficult.  I was way too close to the forest to see the trees on that one.  Having a . instead of the , in my base string was causing me to not be able to find the entry.  I have my filter set to () and am using the sAMAccountName and finding the user account, but now it refuses my password.  here is what I get in the log.  Any ideas.  I know my password and am using it for other accounts.

[Tue Aug 30 15:48:14 2011] [debug]: Attempting to use external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Tue Aug 30 15:48:14 2011] [debug]: Calling UserExists with $username (blmurphy) and $service (EIUAD) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105)
[Tue Aug 30 15:48:14 2011] [debug]: UserExists params:
username: blmurphy , service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search ===  Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs: sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Aug 30 15:48:14 2011] [debug]: Password validation required for service - Executing... (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:155)
[Tue Aug 30 15:48:14 2011] [debug]: Trying external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:16)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search ===  Base: dc=eiuad,dc=eiu,dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43)
[Tue Aug 30 15:48:14 2011] [debug]: Found LDAP DN: CN=Murphy\, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP Search ===  Base: dc=eiuad,dc=eiu,dc=edu == Filter: (member=CN=Murphy, Brian,OU=ITS Employees,OU=Employee Accounts,OU=EIU USERS,DC=eiuad,DC=eiu,DC=edu) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)
[Tue Aug 30 15:48:14 2011] [info]: EIUAD AUTH FAILED: blmurphy (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)
[Tue Aug 30 15:48:14 2011] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)
[Tue Aug 30 15:48:14 2011] [debug]: Password Validation Check Result:  0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
[Tue Aug 30 15:48:14 2011] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
[Tue Aug 30 15:48:14 2011] [error]: FAILED LOGIN for blmurphy from 139.67.17.30 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
[Tue Aug 30 15:48:17 2011] [debug]: Attempting to use external auth service: EIUAD (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Tue Aug 30 15:48:17 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
[Tue Aug 30 15:48:17 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)

----- Original Message -----
From: "David Chandek-Stark" <david.chandek.stark at duke.edu>
To: "Brian Murphy" <blmurphy at eiu.edu>, rt-users at lists.bestpractical.com
Sent: Tuesday, August 30, 2011 10:41:54 AM
Subject: Re: [rt-users] rt4 and External Auth to AD 2008 non-ssl

I'm guessing your base should have a comma b/w "eiu" and "dc" -- I.e.,
"dc=eiuad,dc=eiu,dc=edu".

--D

On 8/30/11 11:34 AM, "Brian Murphy" <blmurphy at eiu.edu> wrote:
>[Tue Aug 30 15:29:48 2011] [debug]: LDAP Search ===  Base:
>dc=eiuad,dc=eiu.dc=edu == Filter: (&(sAMAccountName=blmurphy)) == Attrs:
>sAMAccountName 
>(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/
>LDAP.pm:304)