[rt-users] RT-Extension-SideBySideView on 4.02

Shawn O'Connor oconshaw at yahoo.com
Tue Aug 30 15:33:12 EDT 2011


I'm trying to implement the following:
https://github.com/tbrumm/RT-Extension-SideBySideView

It says on the website for RT 3.8
http://www.bestpractical.com/rt/extensions.html?J:V-region-extension-list.id=44

I thought I would try it with 4.02, but I get the following error from the application web page after adding the plugin, refreshing the cache, and restarting apache.

could not find component for path '/Ticket/Elements/Tabs' 

So, does it just not work in RT 4.02 yet, or have I don't something wrong?  I installed as per the README and added the plugin reference in the RT_SiteConfig.pm file.  Not quite sure where to go next. --Thanks again.

And then, maybe I'm missing the obvious -- is there a different way in 4.0x that I should be doing this?




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