[rt-users] RT-Extension-SideBySideView on 4.02

Kevin Falcone falcone at bestpractical.com
Tue Aug 30 16:35:45 EDT 2011


On Tue, Aug 30, 2011 at 12:33:12PM -0700, Shawn O'Connor wrote:
> I'm trying to implement the following:
> https://github.com/tbrumm/RT-Extension-SideBySideView
> 
> It says on the website for RT 3.8
> http://www.bestpractical.com/rt/extensions.html?J:V-region-extension-list.id=44
> 
> I thought I would try it with 4.02, but I get the following error from the application web page after adding the plugin, refreshing the cache, and restarting apache.
> 
> could not find component for path '/Ticket/Elements/Tabs' 
> 
> So, does it just not work in RT 4.02 yet, or have I don't something wrong?  I installed as per the README and added the plugin reference in the RT_SiteConfig.pm file.  Not quite sure where to go next. --Thanks again.
> 
> And then, maybe I'm missing the obvious -- is there a different way in 4.0x that I should be doing this?

That error implies that it hasn't been updated for 4.0.

If you need it updated for 4.0, you could contact the author.

I do not believe that the functionality of this extension has been
added to core in 4.0, but I have not audited it thoroughly.

-kevin
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