[rt-users] Not allowing someone to see a queue contents

David Chandek-Stark david.chandek.stark at duke.edu
Tue Aug 30 19:19:27 EDT 2011

You should also check the global and queue rights for privileged users and any groups of which this user is a member.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michele Hershey, CTR
Sent: Tuesday, August 30, 2011 5:10 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Not allowing someone to see a queue contents

I'm trying to not allow a user to see tickets that are not in his queue.

- I looked at everyone - globally they can only create
- I looked at everyone - within the forbidden queue they can only create

I don't want this person to see comments and tickets, it will be bad.

I should know this, but I'm failing miserably.

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