[rt-users] Not allowing someone to see a queue contents

[Ruslan Zakirov]

Hi,

RT::Extension::Utils has tool [1] that says how this particular user U
got right R on this ticket T. Very handy in such cases.

[1] http://search.cpan.org/~ruz/RT-Extension-Utils-0.05/sbin/rt-check-user-right-on-ticket

On Wed, Aug 31, 2011 at 1:10 AM, Michele Hershey, CTR
<Michele.Hershey.ctr at mhpcc.hpc.mil> wrote:
>
> I'm trying to not allow a user to see tickets that are not in his queue.
>
> - I looked at everyone - globally they can only create
> - I looked at everyone - within the forbidden queue they can only create
>
> I don't want this person to see comments and tickets, it will be bad.
>
> I should know this, but I'm failing miserably.
>
> Thanks,
>
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-- 
Best regards, Ruslan.