[rt-users] add 'tale' link to rt emails

[Tim Dunphy]

hello list,

 I am attempting to have my rt instance include a link to 'take' the ticket in the emails sent out by the queue I just setup.

   In my template for the queue I have included this text:

 
 Please attend to this request.

{RT->Config->Get('WebURL')}Ticket/Display.html?Action=Take&id={$Ticket->id}

thank you


But no link appears in the ticket:


Greetings,

This message has been automatically generated in response to the
creation of a trouble ticket regarding:
	"take link 3rd try",
a summary of which appears below.

There is no need to reply to this message right now.  Your ticket has been
assigned an ID of [Operations #52].

Please include the string:

         [Operations #52]

in the subject line of all future correspondence about this issue. To do so,
you may reply to this message.

                        Thank you,
                        ops at mm3.mlbam.com

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Test 'take' link in RT

Can someone please point out what I'm doing wrong and how to correct it?


thanks!
tim