[rt-users] Upgrade RT and AT and now can not create assets

[Kevin Squire]

I have a system that we upgraded from RT 3.6.7 to 3.8.8 back in Aug.  

I did a fresh install of RT.  Then restored the database.  Then
one-by-one added back in any customizations, plugins, etc.

We where using Asset Tracker on our 3.6.7 install (so the data was
restored when the DB was restored).  I have installed
rt-extension-assettracker-2.0.0b2-0-g2b51b9a.tar.gz

We can see, search, and even edit assets without any problem.  The
(only?) problem comes when I try to create new assets.  When I try to
create new assess, error shows in web browser:
   Can't call method "HasRight" on an undefined value
   at /usr/share/request-tracker3.8/lib/RT/User_Overlay.pm line 1357. 

When I did the install of AT, I was able to do the first 3 steps no
problem:
   $ RTHOME=/path/to/rt perl Makefile.PL
   $ make
   $ make install

When I would run 'make initdb' I would get an error:
   Now populating database schema.
DBD::Pg::st execute failed: ERROR:  relation "at_types" already exists
at /usr/share/request-tracker3.8/lib/RT/Handle.pm line 506. ...returned
with error: 65280 make: *** [initdb] Error 255


I have attached a segment of my syslog output.  What is shown is Right
after hitting the 'submit' button when trying to create an asset.

Any help fixing this so we can create new assets again would be greatly
appreciated. 
 

-- 
http://www.wikiak.org

#############################################################
 Associate yourself with men of good quality if you esteem    
 your own reputation; for 'tis better to be alone then in bad 
 company.        - George Washington, Rules of Civility
-------------- next part --------------
An embedded and charset-unspecified text was scrubbed...
Name: Asset_Making.syslog.txt
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111206/1a233e5c/attachment.txt>