[rt-users] Full text search
Izz Abdullah
Izz.Abdullah at hibbett.com
Thu Dec 8 16:39:32 EST 2011
This is the same configuration I have in my 4.0.2 installation. Seems like to get full benefits from it I needed to restart MySQL and of course Apache. Maybe this will help. I've hardcoded the fulltext: directive into the simple search, and it works beautifully for us here.
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Dave Pascoe
Sent: Thursday, December 08, 2011 3:36 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Full text search
I have had this configured in my RT 4.0.4 installation as follows:
Set(%FullTextSearch,
Enable => 1,
Indexed => 0,
);
but the results when using fulltext:<search string> I don't get the expected results. Searching for things that ought to return dozens of hits return maybe 2 or 3.
I will try to dig into it more but wonder if anyone else has seen this.
Dave
On Thu, Dec 8, 2011 at 1:31 PM, Thomas Sibley <trs at bestpractical.com<mailto:trs at bestpractical.com>> wrote:
On 12/08/2011 01:28 PM, Thomas Smith wrote:
> Hi,
>
> In RT 3.x, one could do a full text "simple search" by entering
> "fulltext:<search string>". I tried this in RT 4 but it doesn't work.
>
> Is there a way to do a full text search in RT 4?
That syntax is still supported but by default non-indexed FTS isn't
enabled. You can either enable it in your config, or, more usefully,
setup RT 4's indexed FTS support.
http://blog.bestpractical.com/2011/06/full-text-searching.html
Thomas
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