[rt-users] RT 3.8.7 Patch?
Joe Kirby
kirby at umbc.edu
Fri Dec 16 07:40:27 EST 2011
UMBC is working on an upgrade to 4.04 however we will not go live until after our Spring 2012 semester ends, May 2012
We are experiencing a situation where the sort order of our Custom Fields is not being honored when presented and I have a need to have this work in 3.8.7 or a version I can upgrade to with very little impact on the user community.
A patch would be preferable
We are running on Solaris with Oracle 10g. This particular queue requires 6 CF's
Ideas?
Thanks in advance
Joe
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - kirby at umbc.edu
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