[rt-users] RT 3.8.7 Patch?

Joe Kirby kirby at umbc.edu
Fri Dec 16 07:40:27 EST 2011


UMBC is working on an upgrade to 4.04 however we will not go live until after our Spring 2012 semester ends, May 2012

We are experiencing a situation where the sort order of our Custom Fields is not being honored when presented and I have a need to have this work in 3.8.7 or a version I can upgrade to with very little impact on the user community.

A patch would be preferable

We are running on Solaris with Oracle 10g. This particular queue requires 6 CF's

Ideas?

Thanks in advance

Joe


Joe Kirby ,  Assistant Vice President, Business Systems
Division of Information Technology (DoIT) 
Support Response -   http://www.umbc.edu/oit 
Administration 627
Office - 410-455-3020 
Email - kirby at umbc.edu

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111216/bcc1e28f/attachment.htm>


More information about the rt-users mailing list