[rt-users] User with no WatchAsAdminCc right was added as AdminCc

Gerard FENELON gerard at eve-team.com
Fri Dec 16 11:53:44 EST 2011


Using RT 3.8.8

On 2011-12-16 17:24, Gerard FENELON wrote:
> Hi
>
> One of my privileged users A was able to add another user B as AdminCc
> even though that second User B does not have the WatchAsAdminCc right 
> as far as I can make out.
>
> User B is not privileged.
> User B does not have any rights for that Queue in 
> Admin/Queues/UserRights.html
>
> User B belongs to only one group C directly.
> Group C is not included in any other.
> Group C does not have any rights in Admin/Groups/GroupRights.html
> Group C does not have any rights for that Queue in 
> Admin/Queues/GroupRights.html
>
> The WatchAsAdminCc right on that queue is only given to User-defined 
> groups to which User B does not belong either directly or indirectly.
>
> If I look at the RightsMatrix for User B, he does not have 
> WatchAsAdminCc right on any queue.
> If I look at the RightsMatrix for Group C, it does not have 
> WatchAsAdminCc right on any queue.
>
> User A has the following rights on that queue C
>
>   * CommentOnTicket
>   * CreateTicket
>   * ModifyTicket
>   * OwnTicket
>   * ReplyToTicket
>   * SeeQueue
>   * ShowACL
>   * ShowOutgoingEmail
>   * ShowTicket
>   * ShowTicketComments
>   * StealTicket
>   * TakeTicket
>   * Watch
>   * WatchAsAdminCc
>
> *
> *Any ideas where I might have messed up ?
>
> Gerard

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