[rt-users] why my rt4 loop create new ticket or reply ticket from the same email

[nectar]

Christonph,

Thanks for you reply. But I do not know how to test, tried to test
rt-mailgate, get blow information.

# echo tr-lai |/opt/rt4/bin/rt-mailgate --queue sales --action
correspond --url https://domain/rt --debug
/opt/rt4/bin/rt-mailgate: temp file is '/tmp/SjjXGauJZ7/SzAAaaBYHJ'
/opt/rt4/bin/rt-mailgate: connecting to
https://domain/rt/REST/1.0/NoAuth/mail-gateway
An Error Occurred
=================

500 read failed:

/opt/rt4/bin/rt-mailgate: undefined server error

--
LiuJia