[rt-users] why my rt4 loop create new ticket or reply ticket from the same email

[Christoph (Stucki) von Stuckrad]

On Sat, 17 Dec 2011, nectar wrote:

> create ticket#5 or other new tickets with the same email content. More
...
> I tried to check RT configure, postfix configure  and apache configure
> files. Still can not find solution. Do you have advise?

I had such behavior, when my MTA (in my case exim, not postfix)
always believed the delivery had failed and retried forever.
So try to find out, which returncode comes from rt's mailgate,
and which returncodes postfix does accept as 'correctly delivered'.

Stucki

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