[rt-users] possible RT 4.0.4 attachment bug
Kevin Falcone
falcone at bestpractical.com
Mon Dec 19 12:58:02 EST 2011
On Fri, Dec 16, 2011 at 08:24:02AM -0500, mjames at guesswho.com wrote:
> This may be a bug in the way attachments are handled in 4.0.4.
>
> We recently spun up a new instance of RT 4.0.2, then upgraded to 4.0.4. Running on Centos 5.7
> using MySQL. Yesterday we were at ticket #53. A user sent an email last night with an
> attachment containing sql statements (a database backup). His ticket id is #63.
>
> There aren't any intervening tickets. When I use the quick search for example, and try to
> load a ticket between 53-63, I get an error:
>
> RT Error Could not load ticket 57 (for example)
>
> The only thing I can think of is that some of the statements in the attachment were acted on.
> Is this possible?
What's in your RT logs?
-kevin
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