[rt-users] RT-Extention-QueueDeactivatedScrips
David Moreau Simard
dmsimard at iweb.com
Wed Dec 28 12:35:40 EST 2011
Just tested the same procedure under a fresh 4.0.2 install I've made and
it reproduced the same results.
*David Moreau Simard*
On 11-12-28 12:10 PM, David Moreau Simard wrote:
> Hi there,
>
> So, I've finally got the chance to grant some time at trying this out.
> Before going ahead, I just wanted to say that I've never actually used
> this plugin so I am not certain what is the expected behavior.
> However, this seems like it would be really useful in reducing the
> amount of maintenance involved in working with identical scrips in
> different queues.
>
> Here is how I've set it up on my 4.0.4 environment:
> ===
> wget
> https://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips/zipball/master
> unzip master
> cd tbrumm-RT-Extension-QueueDeactivatedScrips-54c7982/
> perl Makefile.PL
> make
> make install
> make initdb
>
> rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/lib/
> rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/html/
>
> tar -xvf deactivate_scrips_rt402.tar
> cd patch/rt_local
> mv * /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/
> ===
>
> In RT_SiteConfig.pm: Set(@Plugins,
> qw(RT::Extension::QueueDeactivatedScrips));
> Restarted Apache.
>
> Now, when looking at Global Scrips, I have this screen. Not sure if
> this is where it should be showing - this should be when looking at a
> queue's scrips, no ?
> http://i.imgur.com/Fp37v.png
>
> Looking at a Queue's scrips shows the default version of Scrips.html,
> not one I would expect (the version that shows in the global scrips
> section).
> Therefore, when looking at a Queue, I do not have the ability to
> deactivate a global scrip.
>
> I've tried clearing mason's cache and copying the plugin files
> directly to the local folder instead of inside the plugin folder. No go.
>
> Am I doing something wrong ?
>
> I'm also thinking it could be nice that, instead of going inside a
> queue to deactivate a global scrip, you could go inside a global scrip
> and see a list of queues it is enabled on and change activation
> parameters there.
> But, that's entirely another extension I would think!
>
> *David Moreau Simard*
>
>
> On 11-12-05 4:41 AM, Givano wrote:
>> Hi,
>>
>> here is the diff patch and full files of the extension for RT4.0.2.
>> For SQL table use the SQL scripts from Thorstens extension on the
>> github https://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips.
>> This modifications are fully based on Thorstens extension for RT3.8.
>>
>> If you need some help in setting up the extension for your RT please
>> ask.
>>
>> BR, Ivan
>>
>> PS: @David: would be really interesting to hear if it also works with
>> 4.0.4.
>>
>>
>> 2011/12/2 David Moreau Simard <dmsimard at iweb.com
>> <mailto:dmsimard at iweb.com>>
>>
>> I, for one, would be highly interested in trying the patch out.
>>
>> I have a 4.0.4 development environment on which I could test it on
>> - I would report back with compatibility details.
>>
>> - David
>>
>> On 11-12-02 9:10 AM, Givano wrote:
>>> Hi guys,
>>>
>>> if it's still interesting, I have done the patch for rt 4.0.2 and
>>> it works fine for me. Only three files need to be modified two
>>> html and one lib. If you want I can send you diffs or the files
>>> for rt4.0.2. I dont know if it will work with 4.0.4.
>>>
>>> BR, Ivan
>>>
>>> 2011/10/6 Ruslan Zakirov <ruz at bestpractical.com
>>> <mailto:ruz at bestpractical.com>>
>>>
>>> Hi,
>>>
>>> On Thu, Oct 6, 2011 at 7:25 PM, Randy Black
>>> <Randy.Black at buckle.com <mailto:Randy.Black at buckle.com>> wrote:
>>> > Know of anyone working on the port?
>>>
>>>
>>> I don't know. It's on github and there is no forks of the
>>> project.
>>> Torsten packaged the extension, probably newer version
>>> depends on
>>> patches people would send and/or on his upgrade schedule.
>>>
>>>
>>> > -----Original Message-----
>>> > From: ruslan.zakirov at gmail.com
>>> <mailto:ruslan.zakirov at gmail.com>
>>> [mailto:ruslan.zakirov at gmail.com
>>> <mailto:ruslan.zakirov at gmail.com>] On Behalf Of Ruslan Zakirov
>>> > Sent: Thursday, October 06, 2011 12:24 PM
>>> > To: Randy Black
>>> > Cc: rt-users at lists.bestpractical.com
>>> <mailto:rt-users at lists.bestpractical.com>
>>> > Subject: Re: [rt-users] RT-Extention-QueueDeactivatedScrips
>>> >
>>> > Hi,
>>> >
>>> > File that couldn't be found was deleted between RT3 and
>>> RT4. What
>>> > means that extension has not been ported over RT4.
>>> >
>>> > On Thu, Oct 6, 2011 at 4:45 PM, Randy Black
>>> <Randy.Black at buckle.com <mailto:Randy.Black at buckle.com>> wrote:
>>> >> Does anyone use this extension and have it working in a
>>> production 4.0.2
>>> >> instance of RT?
>>> >>
>>> >> I have it installed, but when selecting a queue and then
>>> selecting ‘scrips >
>>> >> select’ from the menu, I get “could not find component for
>>> path
>>> >> ‘/Admin/Elements/QueueTabs’”
>>> >>
>>> >> Looking through the doc, the wiki and google, produced
>>> nothing.
>>> >>
>>> >> Thanks,
>>> >>
>>> >> Randy
>>> >>
>>> >> --------
>>> >> RT Training Sessions
>>> (http://bestpractical.com/services/training.html)
>>> >> * San Francisco, CA, USA — October 18 & 19, 2011
>>> >> * Washington DC, USA — October 31 & November 1, 2011
>>> >> * Barcelona, Spain — November 28 & 29, 2011
>>> >>
>>> >
>>> >
>>> >
>>> > --
>>> > Best regards, Ruslan.
>>> >
>>>
>>>
>>>
>>> --
>>> Best regards, Ruslan.
>>> --------
>>> RT Training Sessions
>>> (http://bestpractical.com/services/training.html)
>>> * San Francisco, CA, USA October 18 & 19, 2011
>>> * Washington DC, USA October 31 & November 1, 2011
>>> * Barcelona, Spain November 28 & 29, 2011
>>>
>>>
>>>
>>>
>>> -------- RT Training Sessions
>>> (http://bestpractical.com/services/training.html
>>> )
>>> * Boston — March 5& 6, 2012
>>
>> --------
>> RT Training Sessions
>> (http://bestpractical.com/services/training.html)
>> * Boston — March 5 & 6, 2012
>>
>>
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