[rt-users] RT-Extention-QueueDeactivatedScrips
David Moreau Simard
dmsimard at iweb.com
Wed Dec 28 12:10:02 EST 2011
Hi there,
So, I've finally got the chance to grant some time at trying this out.
Before going ahead, I just wanted to say that I've never actually used
this plugin so I am not certain what is the expected behavior.
However, this seems like it would be really useful in reducing the
amount of maintenance involved in working with identical scrips in
different queues.
Here is how I've set it up on my 4.0.4 environment:
===
wget
https://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips/zipball/master
unzip master
cd tbrumm-RT-Extension-QueueDeactivatedScrips-54c7982/
perl Makefile.PL
make
make install
make initdb
rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/lib/
rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/html/
tar -xvf deactivate_scrips_rt402.tar
cd patch/rt_local
mv * /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/
===
In RT_SiteConfig.pm: Set(@Plugins,
qw(RT::Extension::QueueDeactivatedScrips));
Restarted Apache.
Now, when looking at Global Scrips, I have this screen. Not sure if this
is where it should be showing - this should be when looking at a queue's
scrips, no ?
http://i.imgur.com/Fp37v.png
Looking at a Queue's scrips shows the default version of Scrips.html,
not one I would expect (the version that shows in the global scrips
section).
Therefore, when looking at a Queue, I do not have the ability to
deactivate a global scrip.
I've tried clearing mason's cache and copying the plugin files directly
to the local folder instead of inside the plugin folder. No go.
Am I doing something wrong ?
I'm also thinking it could be nice that, instead of going inside a queue
to deactivate a global scrip, you could go inside a global scrip and see
a list of queues it is enabled on and change activation parameters there.
But, that's entirely another extension I would think!
*David Moreau Simard*
On 11-12-05 4:41 AM, Givano wrote:
> Hi,
>
> here is the diff patch and full files of the extension for RT4.0.2.
> For SQL table use the SQL scripts from Thorstens extension on the
> github https://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips.
> This modifications are fully based on Thorstens extension for RT3.8.
>
> If you need some help in setting up the extension for your RT please ask.
>
> BR, Ivan
>
> PS: @David: would be really interesting to hear if it also works with
> 4.0.4.
>
>
> 2011/12/2 David Moreau Simard <dmsimard at iweb.com
> <mailto:dmsimard at iweb.com>>
>
> I, for one, would be highly interested in trying the patch out.
>
> I have a 4.0.4 development environment on which I could test it on
> - I would report back with compatibility details.
>
> - David
>
> On 11-12-02 9:10 AM, Givano wrote:
>> Hi guys,
>>
>> if it's still interesting, I have done the patch for rt 4.0.2 and
>> it works fine for me. Only three files need to be modified two
>> html and one lib. If you want I can send you diffs or the files
>> for rt4.0.2. I dont know if it will work with 4.0.4.
>>
>> BR, Ivan
>>
>> 2011/10/6 Ruslan Zakirov <ruz at bestpractical.com
>> <mailto:ruz at bestpractical.com>>
>>
>> Hi,
>>
>> On Thu, Oct 6, 2011 at 7:25 PM, Randy Black
>> <Randy.Black at buckle.com <mailto:Randy.Black at buckle.com>> wrote:
>> > Know of anyone working on the port?
>>
>>
>> I don't know. It's on github and there is no forks of the
>> project.
>> Torsten packaged the extension, probably newer version depends on
>> patches people would send and/or on his upgrade schedule.
>>
>>
>> > -----Original Message-----
>> > From: ruslan.zakirov at gmail.com
>> <mailto:ruslan.zakirov at gmail.com>
>> [mailto:ruslan.zakirov at gmail.com
>> <mailto:ruslan.zakirov at gmail.com>] On Behalf Of Ruslan Zakirov
>> > Sent: Thursday, October 06, 2011 12:24 PM
>> > To: Randy Black
>> > Cc: rt-users at lists.bestpractical.com
>> <mailto:rt-users at lists.bestpractical.com>
>> > Subject: Re: [rt-users] RT-Extention-QueueDeactivatedScrips
>> >
>> > Hi,
>> >
>> > File that couldn't be found was deleted between RT3 and
>> RT4. What
>> > means that extension has not been ported over RT4.
>> >
>> > On Thu, Oct 6, 2011 at 4:45 PM, Randy Black
>> <Randy.Black at buckle.com <mailto:Randy.Black at buckle.com>> wrote:
>> >> Does anyone use this extension and have it working in a
>> production 4.0.2
>> >> instance of RT?
>> >>
>> >> I have it installed, but when selecting a queue and then
>> selecting ‘scrips >
>> >> select’ from the menu, I get “could not find component for
>> path
>> >> ‘/Admin/Elements/QueueTabs’”
>> >>
>> >> Looking through the doc, the wiki and google, produced
>> nothing.
>> >>
>> >> Thanks,
>> >>
>> >> Randy
>> >>
>> >> --------
>> >> RT Training Sessions
>> (http://bestpractical.com/services/training.html)
>> >> * San Francisco, CA, USA — October 18 & 19, 2011
>> >> * Washington DC, USA — October 31 & November 1, 2011
>> >> * Barcelona, Spain — November 28 & 29, 2011
>> >>
>> >
>> >
>> >
>> > --
>> > Best regards, Ruslan.
>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>> --------
>> RT Training Sessions
>> (http://bestpractical.com/services/training.html)
>> * San Francisco, CA, USA October 18 & 19, 2011
>> * Washington DC, USA October 31 & November 1, 2011
>> * Barcelona, Spain November 28 & 29, 2011
>>
>>
>>
>>
>> -------- RT Training Sessions
>> (http://bestpractical.com/services/training.html
>> )
>> * Boston — March 5& 6, 2012
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012
>
>
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