[rt-users] RT's custom fields support hierarchies by categorizing values based on the values of another custom field.

[Michael Newland]

I am setting up customized fields in RT to support our aviation company.
I have added 2 customized fields - one is called SITES and the other is
called DEPARTMENTS.  What I want to do is have the departments field
values based on what is selected from SITES.  

 

Can anyone provide any suggestions?  I am new to RT and was hoping
someone could give me a hand.

 

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