[rt-users] Help with shredder in 3.8.10

[Kevin Falcone]

On Tue, Dec 27, 2011 at 02:22:57PM -0500, Dennis Comeaux wrote:
>    Ah HA!
> 
>    Use rtx-shredder 0.07, downloadable from cpan.Â

rtx-shredder 0.07 is actually 4+ years old and you shouldn't be using
it against 3.8.10.

Unfortunately, a code cleanup in 3.8.10 broke what you're trying to
do.  There's a patch on 3.8-trunk which will be released in 3.8.11

You can download it and apply it manually with:
5add26c8d76d8a25626ba02ebafe0734fb34619f

-kevin

>    [root at rtrestore090327 sbin]# pwd
>    /root/RTx-Shredder-0.07/sbin
>    [root at rtrestore090327 sbin]# ./rtx-shredder --plugin help-Tickets
>    USAGE
>    Â masks
> 
>    Â Â Â If any argument is marked with keyword `mask' then it means that this
>    Â Â Â argument support two special characters:
> 
>    Â Â Â 1) `*' matches any non empty sequence of the characters. For example
>    Â Â Â `*@[1]example.com' will match any email address in `[2]example.com' domain.
> 
>    Â Â Â 2) `?' matches exactly one character. For example `????' will match any
>    Â Â Â string four characters long.
> 
>    ARGUMENTS
>    Â Â Â Arguments which all plugins support.
> 
>    Â limit - unsigned integer
> 
>    Â Â Â Allow you to limit search results. Default value is `10'.
> 
>    NAME
>    Â Â Â RTx::Shredder::Plugin::Tickets - search plugin for wiping tickets.
> 
>    ARGUMENTS
>    Â queue - queue name
> 
>    Â Â Â Search tickets only in particular queue.
> 
>    Â status - ticket status
> 
>    Â Â Â Search tickets with specified status only. 'deleted' status is also
>    Â Â Â supported.
> 
>    Â updated_before - date
> 
>    Â Â Â Search tickets that were updated before some date. Example: '2003-12-31
>    Â Â Â 23:59:59'
> 
>    [root at rtrestore090327 sbin]#
> 
>    On Tue, Dec 27, 2011 at 2:07 PM, Dennis Comeaux <[3]dennis.comeaux at gmail.com> wrote:
> 
>      I know we should be upgrading, but you know how that goes. So I am stuck on 3.8.10 and I am
>      trying to take some old restores and integrate that data into one big new server which can
>      handle the load.
> 
>      So, I have restored the data I want to a new server. I am now trying to get that data OUT
>      of the server with the shredder command (/opt/rt3/sbin/rt-shredder). What do I need to
>      change to get it to see the plugin?
> 
>      [root at rtarchives sbin]# ./rt-shredder --plugin list
>      Plugins list:
>      Objects
>      Users
>      Attachments
>      Summary
>      Tickets
>      SQLDump
>      [root at rtarchives sbin]# ./rt-shredder --plugin help-Tickets
>      Couldn't find plugin 'Tickets'
>      Plugins list:
>      Objects
>      Users
>      Attachments
>      Summary
>      Tickets
>      SQLDump
>      [root at rtarchives sbin]#
>      --
>      Deo Vindice
> 
>    --
>    "il n'y a pas de liberte s'il y a dependance"
>    Â Â --Theobalt
> 
> References
> 
>    Visible links
>    1. http://example.com/
>    2. http://example.com/
>    3. mailto:dennis.comeaux at gmail.com

> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston ? March 5 & 6, 2012

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111229/68f085ed/attachment.sig>