[rt-users] Help with shredder in 3.8.10

[Dennis Comeaux]

Ah HA!

Use rtx-shredder 0.07, downloadable from cpan.

[root at rtrestore090327 sbin]# pwd
/root/RTx-Shredder-0.07/sbin
[root at rtrestore090327 sbin]# ./rtx-shredder --plugin help-Tickets
USAGE
  masks

    If any argument is marked with keyword `mask' then it means that this
    argument support two special characters:

    1) `*' matches any non empty sequence of the characters. For example
    `*@example.com' will match any email address in `example.com' domain.

    2) `?' matches exactly one character. For example `????' will match any
    string four characters long.

ARGUMENTS
    Arguments which all plugins support.

  limit - unsigned integer

    Allow you to limit search results. Default value is `10'.

NAME
    RTx::Shredder::Plugin::Tickets - search plugin for wiping tickets.

ARGUMENTS
  queue - queue name

    Search tickets only in particular queue.

  status - ticket status

    Search tickets with specified status only. 'deleted' status is also
    supported.

  updated_before - date

    Search tickets that were updated before some date. Example: '2003-12-31
    23:59:59'

[root at rtrestore090327 sbin]#


On Tue, Dec 27, 2011 at 2:07 PM, Dennis Comeaux <dennis.comeaux at gmail.com>wrote:

> I know we should be upgrading, but you know how that goes. So I am stuck
> on 3.8.10 and I am trying to take some old restores and integrate that data
> into one big new server which can handle the load.
>
> So, I have restored the data I want to a new server.  I am now trying to
> get that data OUT of the server with the shredder command
> (/opt/rt3/sbin/rt-shredder).  What do I need to change to get it to see the
> plugin?
>
> **[root at rtarchives sbin]# ./rt-shredder --plugin list
> Plugins list:
> Objects
> Users
> Attachments
> Summary
> Tickets
> SQLDump
> [root at rtarchives sbin]# ./rt-shredder --plugin help-Tickets
> Couldn't find plugin 'Tickets'
> Plugins list:
> Objects
> Users
> Attachments
> Summary
> Tickets
> SQLDump
> [root at rtarchives sbin]#
>
> --
> *Deo Vindice*
>



-- 
"il n'y a pas de liberté s'il y a dépendance"
   --Theobalt
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