[rt-users] Fresh Install of RT-4.0.0rc4

[Max McGrath]

Hi All -

I'm trying a fresh install of RT4 on Ubuntu 10.04.

Right now I am getting to a page that says this:

You're almost there!You haven't yet configured your webserver to run RT. You
appear to have installed RT's web interface correctly, but haven't yet
configured your web server to "run" the RT server which powers the web
interface. The next step is to edit your webserver's configuration file to
instruct it to use RT's *mod_perl* or *FastCGI* handler. If you need
commercial support, please contact us at sales at bestpractical.com.

That is with an httpd.conf config of:

<VirtualHost *:80>
ServerName xxx.carthage.edu
ServerAdmin mmcgrath at carthage.edu

#config for your main content
DocumentRoot /var/www
<Directory /var/www>
#here and in other places goes config
#of your main host
</Directory>

Alias /rt/ /opt/rt4/share/html/
<Directory /opt/rt4/share/html/>
Order allow,deny
Allow from all
</Directory>

#PerlRequire /opt/rt3/bin/webmux.pl
#<Location /rt/>
#AddDefaultCharset UTF-8
#SetHandler perl-script
#PerlHandler RT::Mason
#</Location>
</VirtualHost>

If I change my httpd.conf to something referenced in web_deployment.pod such
as:

    <IfModule !mpm_netware_module>
    <IfModule !mpm_winnt_module>
    #User rt
    #Group www
    </IfModule>
    </IfModule>

    <VirtualHost rt.example.com>
        ServerRoot /usr
        ServerAdmin root at localhost

        LoadModule authz_host_module modules/mod_authz_host.so
        LoadModule env_module modules/mod_env.so
        LoadModule alias_module modules/mod_alias.so
        LoadModule perl_module modules/mod_perl.so

        # optional apache logs for RT
        # ErrorLog /opt/rt4/var/log/apache2.error
        # TransferLog /opt/rt4/var/log/apache2.access
        # LogLevel debug

        AddDefaultCharset UTF-8
        PerlSetEnv RT_SITE_CONFIG /opt/rt4/etc/RT_SiteConfig.pm

        RedirectMatch permanent (.*)/$ $1/index.html

        DocumentRoot "/opt/rt4/share/html"
        <Directory "/opt/rt4/share/html">
            Order allow,deny
            Allow from all

            SetHandler perl-script
            PerlResponseHandler Plack::Handler::Apache2
            PerlSetVar psgi_app /opt/rt4/sbin/rt-server
        </Directory>
    <Perl>
        use Plack::Handler::Apache2;
        Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
    </Perl>
    </VirtualHost>

My RT site doesn't run at all!  I have libapache2-mod-perl2 installed.

Not sure what to do now.

Any help is appreciated!

--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath at carthage.edu
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