[rt-users] Problem with creating tickets through email

Rohit Babu rohitb at valyoo.in
Mon Feb 7 05:03:13 EST 2011


Hello,


I have configured rt-3.6.10 on my centos-5.5 machine. I am facing problem
with creating ticket through mail. i have followed the blow link:
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg26966.html

But i cant create a ticket through mail. Please help.

Please find below my fetchmailrc file.

set syslog;
set daemon 20;

poll pop.gmail.com proto pop3 port 995:
username rt at mydomain.in password ********  ssl mda "/usr/bin/perl
/usr/sbin/rt-mailgate --url http://192.168.1.138/rt3/ --queue General
--action correspond"

Its fetching mails from my mail account. There is no ticket created in my
RT.

-- 
Regards,
Rohith Babu PS
System Administrator
Valyoo Technologies.
+919990334811
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