[rt-users] set a default queue

[Thomas Sibley]

On 07 Feb 2011 13:04, Chris Barnes wrote:
>>> What do I need to change to make this happen?
>>
>> This is a config option.  Search for "default queue" in `perldoc
>> etc/RT_Config.pm`
> 
> But won't that change the option for BOTH the RT interface as well as
> those that come in via email?

Quoting from the doc I pointed you to: "This only affects the queue
selection boxes on the web interface."

Look at your rt-mailgate command, you're probably specifying a queue
there for emailed in tickets.

Thomas