[rt-users] DB layout and getting the requestors for a ticket
Gerard FENELON
gerard at eve-team.com
Wed Feb 9 08:59:19 EST 2011
Tobias
Something similar to
FROM Tickets AS Ticket
JOIN Groups AS ReqGroup ON
ReqGroup.instance = Ticket.id
JOIN GroupMembers AS ReqGroupMember ON
ReqGroupMember.GroupId = ReqGroup.id
JOIN Users AS Requestor ON
ReqGroupMember.MemberId = Requestor.id
should do the trick
Gerard
On 2011-02-09 11:19, Tobias Hieta wrote:
> Hello,
>
> First of all I would like to say: I know this is not the best way to do it, I know the underlying database will probably change and my non-warranty is even more void. BUT, I would like to select requestors and owner etc from a ticket directly on the database (I am using MySQL), I have tried to figure out how to get the requestor from the tables by looking at the schema and the code, but it eludes me. Can someone point me in the right direction on how to make a direct select statement to get this information?
>
> Thanks,
> Tobias
>
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