[rt-users] Default auto-refresh interval

[Kevin Falcone]

Please obey the Reply-To, I subscribe to the list and don't need
personal email.

On Wed, Feb 09, 2011 at 09:14:26PM +0000, Michael Brown wrote:
> On Wednesday 09 Feb 2011 14:23:23 Kevin Falcone wrote:
> > On Wed, Feb 09, 2011 at 01:37:17PM +0000, Michael Brown wrote:
> > > I had a customer request to set the default home page refresh interval to
> > > 2 minutes for all users.  I found several suggestions that essentially
> > > involved modifying the code (e.g. by creating a local version of
> > > Elements/Login or Elements/Refresh), but wanted to avoid code
> > > customisations if at all possible.
> > >
> > > I found that I could make this work using mod_rewrite, without having to
> > > touch the RT code:
> > >
> > >   RewriteEngine On
> > >   RewriteRule ^/$ /?HomeRefreshInterval=120 [L,PT,QSA]
> > >
> > > (note that this is with RT in the root directory of a virtual host;
> > > modify the "^/$" portion as necessary for other locations).
> > >
> > > Posting this message for the record, to save someone else the time it
> > > took me to figure this out.
> > 
> > I'm not sure How this is better than using the documented config variable
> > $HomePageRefreshInterval which is also available on a per-user basis.
> 
> Doesn't show up in any file my (pre-packaged) version of RT 3.8.1:

3.8.1 is 2.5 years old and vulnerable to multiple security issues.
Hopefully you've been patching.

>   grep -i HomePageRefreshInterval `rpm -ql rt`
> 
> nor in a search of the RT wiki.
> 
> I assume it's a relatively new setting that isn't yet documented?

It was added in 3.8.3 which is more than 1.5 years old

-kevin
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