[rt-users] Exclude email sender from ticket notifications

[Fritz Mahnke]

Hello, I am looking for a way to stop a user from receiving an email
notification when they update a ticket by email. In other words, I
would like to modify the Scrip

"On Correspond Notify Requestors and Ccs with template Correspondence"

so if user at domain.com is on the Cc list, they do not receive the
notification back to them when they update a ticket by email.

Would the best way to do this be creating a new Scrip with Custom
Condition? Or is there a better workflow?

Best regards,
Fritz Mahnke