[rt-users] How best to allow anyone to access, create tickets and respond to their own tickets

[Adrian Stel]

Hi,


The only remaining question is how best to allow anyone to access,
create tickets and respond to their own tickets.  Do you happen to
know if RT supports an auto account creating feature?  If so, how does
it work?



Solution this  is not good:

Anyone can view the public queues and tickets by logging in as the
'guest' user with the password 'readonly'.

:)

Best Regards
Adrian