[rt-users] A way to skip a global scrip in one queue?

[Jon Baker]

I have an RT system running about 25 queues.  I have a global scrip that runs On Correspond to notify the requestor with the default Correspondence template.

I have one queue that I'd like to use a different template (to have a specific message in addition to the update).  The only way I see to do this is to remove the global scrip, and then enter it into each of the 24 queues that I want to keep it, then place the slightly modified one into the new queue.  But that seems like a pain to manage, so I was wondering if there's a way to prevent a global scrip from running in a single queue?

~jon




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