[rt-users] A way to skip a global scrip in one queue?
Kenneth Marshall
ktm at rice.edu
Thu Feb 17 13:05:59 EST 2011
On Thu, Feb 17, 2011 at 11:03:54AM -0600, Jon Baker wrote:
> I have an RT system running about 25 queues. I have a global scrip that runs On Correspond to notify the requestor with the default Correspondence template.
>
> I have one queue that I'd like to use a different template (to have a specific message in addition to the update). The only way I see to do this is to remove the global scrip, and then enter it into each of the 24 queues that I want to keep it, then place the slightly modified one into the new queue. But that seems like a pain to manage, so I was wondering if there's a way to prevent a global scrip from running in a single queue?
>
> ~jon
>
You can use a queue specific template to override the global
one of the same name. *I think.*
Ken
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