[rt-users] A way to skip a global scrip in one queue?

[Jon Baker]

Perfect, that did work!  Very cool!

On Feb 17, 2011, at 12:05 PM, Kenneth Marshall wrote:

>> I have an RT system running about 25 queues.  I have a global scrip that runs On Correspond to notify the requestor with the default Correspondence template.
>> 
>> I have one queue that I'd like to use a different template (to have a specific message in addition to the update).  The only way I see to do this is to remove the global scrip, and then enter it into each of the 24 queues that I want to keep it, then place the slightly modified one into the new queue.  But that seems like a pain to manage, so I was wondering if there's a way to prevent a global scrip from running in a single queue?
>> 
>> ~jon
>> 
> 
> You can use a queue specific template to override the global
> one of the same name. *I think.*
> 
> Ken

-- 
Jon Baker
Systems Administrator
Church on the Move
1003 N 129th E Ave
Tulsa OK 74116
(918) 234-5656




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