[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem

[Kevin Falcone]

On Mon, Feb 21, 2011 at 05:52:18AM -0800, nrtusern wrote:
> 
> Dear friends. 
> 
> I am setting up a rt 3.8.9 on Ubuntu 8.04 
> 
> after successfully installed rt and start the apache2 by reading the README,
> i met the following 2 problems: 
> 
> 1. the display speed of the main page is very slow, it may take 1 minute to
> open the login screen. 
> 2. username "root" and the password "password" doesn't work, I always get
> the "http://noauth/Login.html" 

Is that the actual URL you get?
Also, when RT fails a login, you should see 'FAILED LOGIN for' in the logs

-kevin

> I try to reset the root password, but doesn't work for me by: 
> 
> ------------------------------------------------------------------------------------------------- 
> 
> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \ 
>     -MRT -MRT::User \ 
>     -e'RT::LoadConfig();RT::Init(); my $u = RT::User->new($RT::SystemUser);
> $u->Load("root"); $u->SetPassword("secret")' 
> 
> -------------------------------------------------------------------------------------------------- 
> 
> So I guess something wrong with my configuration, can someone give me some
> suggestion? 
> 
> the site configration is: 
> 
> ----------------------------------------------------- 
> Set($rtname, "kk"); 
> Set($Organization, "rt.kk.org"); 
> Set($Timezone, 'US/Pacific'); 
> Set($WebBaseURL, "http://rt.kk.org"); 
> Set($WebPath, "/"); 
> Set($CorrespondAddress, 'correspond at kk.org'); 
> Set($CommentAddress, 'comment at kk.org'); 
> Set($SendmailPath, "/usr/lib/sendmail"); 
> Set($OwnerEmail, "admin at example.com"); 
> ---------------------------------------------------- 
> 
> and the apache configuration is: 
> 
> ----------------------------------------------------- 
>     <VirtualHost *> 
>        ServerName rt.example.com 
>        DocumentRoot /opt/rt3/share/html 
>        AddDefaultCharset UTF-8 
>        PerlModule Apache::DBI 
>        PerlRequire /opt/rt3/bin/webmux.pl 
> 
>        <Location /> 
>            SetHandler perl-script 
>            PerlHandler RT::Mason 
>        </Location> 
> 
>     </VirtualHost> 
> 
> ------------------------------------------------------ 
> 
> here is the warning information from apache2 
> 
> ------------------------------------------------------------------------------------- 
> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
> already occupied at /opt/rt3/bin/webmux.pl line 78.
> (/opt/rt3/bin/webmux.pl:78) 
> ------------------------------------------------------------------------------------- 
> 
> No more other error information.....
> 
> -- 
> View this message in context: http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30977146.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
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