[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem
nrtusern
jiafang at vip.qq.com
Tue Feb 22 07:06:38 EST 2011
Hello
yes, it is the exact address I got.
I checked the /var/log/messages, the only thing regarding with RT is:
We opened /dev/null to protect FD #1, but descriptor #1 is already occupied
at /opt/rt3/bin/webmux.pl line 78. (/opt/rt3/bin /webmux.pl:78)
could you please adivce on this? Thanks man
Kevin Falcone-2 wrote:
>
> On Mon, Feb 21, 2011 at 05:52:18AM -0800, nrtusern wrote:
>>
>> Dear friends.
>>
>> I am setting up a rt 3.8.9 on Ubuntu 8.04
>>
>> after successfully installed rt and start the apache2 by reading the
>> README,
>> i met the following 2 problems:
>>
>> 1. the display speed of the main page is very slow, it may take 1 minute
>> to
>> open the login screen.
>> 2. username "root" and the password "password" doesn't work, I always get
>> the "http://noauth/Login.html"
>
> Is that the actual URL you get?
> Also, when RT fails a login, you should see 'FAILED LOGIN for' in the logs
>
> -kevin
>
>> I try to reset the root password, but doesn't work for me by:
>>
>> -------------------------------------------------------------------------------------------------
>>
>> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \
>> -MRT -MRT::User \
>> -e'RT::LoadConfig();RT::Init(); my $u =
>> RT::User->new($RT::SystemUser);
>> $u->Load("root"); $u->SetPassword("secret")'
>>
>> --------------------------------------------------------------------------------------------------
>>
>> So I guess something wrong with my configuration, can someone give me
>> some
>> suggestion?
>>
>> the site configration is:
>>
>> -----------------------------------------------------
>> Set($rtname, "kk");
>> Set($Organization, "rt.kk.org");
>> Set($Timezone, 'US/Pacific');
>> Set($WebBaseURL, "http://rt.kk.org");
>> Set($WebPath, "/");
>> Set($CorrespondAddress, 'correspond at kk.org');
>> Set($CommentAddress, 'comment at kk.org');
>> Set($SendmailPath, "/usr/lib/sendmail");
>> Set($OwnerEmail, "admin at example.com");
>> ----------------------------------------------------
>>
>> and the apache configuration is:
>>
>> -----------------------------------------------------
>> <VirtualHost *>
>> ServerName rt.example.com
>> DocumentRoot /opt/rt3/share/html
>> AddDefaultCharset UTF-8
>> PerlModule Apache::DBI
>> PerlRequire /opt/rt3/bin/webmux.pl
>>
>> <Location />
>> SetHandler perl-script
>> PerlHandler RT::Mason
>> </Location>
>>
>> </VirtualHost>
>>
>> ------------------------------------------------------
>>
>> here is the warning information from apache2
>>
>> -------------------------------------------------------------------------------------
>> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
>> already occupied at /opt/rt3/bin/webmux.pl line 78.
>> (/opt/rt3/bin/webmux.pl:78)
>> -------------------------------------------------------------------------------------
>>
>> No more other error information.....
>>
>> --
>> View this message in context:
>> http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30977146.html
>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>>
>
>
>
--
View this message in context: http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30985179.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
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