[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem

[nrtusern]

Hello

yes, it is the exact address I got.
I checked the /var/log/messages, the only thing regarding with RT is:

We opened /dev/null to protect FD #1, but descriptor #1 is already occupied
at /opt/rt3/bin/webmux.pl line 78. (/opt/rt3/bin  /webmux.pl:78)

could you please adivce on this? Thanks man


Kevin Falcone-2 wrote:
> 
> On Mon, Feb 21, 2011 at 05:52:18AM -0800, nrtusern wrote:
>> 
>> Dear friends. 
>> 
>> I am setting up a rt 3.8.9 on Ubuntu 8.04 
>> 
>> after successfully installed rt and start the apache2 by reading the
>> README,
>> i met the following 2 problems: 
>> 
>> 1. the display speed of the main page is very slow, it may take 1 minute
>> to
>> open the login screen. 
>> 2. username "root" and the password "password" doesn't work, I always get
>> the "http://noauth/Login.html" 
> 
> Is that the actual URL you get?
> Also, when RT fails a login, you should see 'FAILED LOGIN for' in the logs
> 
> -kevin
> 
>> I try to reset the root password, but doesn't work for me by: 
>> 
>> ------------------------------------------------------------------------------------------------- 
>> 
>> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \ 
>>     -MRT -MRT::User \ 
>>     -e'RT::LoadConfig();RT::Init(); my $u =
>> RT::User->new($RT::SystemUser);
>> $u->Load("root"); $u->SetPassword("secret")' 
>> 
>> -------------------------------------------------------------------------------------------------- 
>> 
>> So I guess something wrong with my configuration, can someone give me
>> some
>> suggestion? 
>> 
>> the site configration is: 
>> 
>> ----------------------------------------------------- 
>> Set($rtname, "kk"); 
>> Set($Organization, "rt.kk.org"); 
>> Set($Timezone, 'US/Pacific'); 
>> Set($WebBaseURL, "http://rt.kk.org"); 
>> Set($WebPath, "/"); 
>> Set($CorrespondAddress, 'correspond at kk.org'); 
>> Set($CommentAddress, 'comment at kk.org'); 
>> Set($SendmailPath, "/usr/lib/sendmail"); 
>> Set($OwnerEmail, "admin at example.com"); 
>> ---------------------------------------------------- 
>> 
>> and the apache configuration is: 
>> 
>> ----------------------------------------------------- 
>>     <VirtualHost *> 
>>        ServerName rt.example.com 
>>        DocumentRoot /opt/rt3/share/html 
>>        AddDefaultCharset UTF-8 
>>        PerlModule Apache::DBI 
>>        PerlRequire /opt/rt3/bin/webmux.pl 
>> 
>>        <Location /> 
>>            SetHandler perl-script 
>>            PerlHandler RT::Mason 
>>        </Location> 
>> 
>>     </VirtualHost> 
>> 
>> ------------------------------------------------------ 
>> 
>> here is the warning information from apache2 
>> 
>> ------------------------------------------------------------------------------------- 
>> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
>> already occupied at /opt/rt3/bin/webmux.pl line 78.
>> (/opt/rt3/bin/webmux.pl:78) 
>> ------------------------------------------------------------------------------------- 
>> 
>> No more other error information.....
>> 
>> -- 
>> View this message in context:
>> http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30977146.html
>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>> 
> 
>  
> 

-- 
View this message in context: http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30985179.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.