[rt-users] Global Scrips & Templates - with 1 Queue Exception

[Thomas Sibley]

On 21 Feb 2011 21:21, Chris Herrmann wrote:
> If there is a more elegant way of doing this then please let me know.

The more elegant way to do this was posted by Nicôle Layne-Balram in the
previous response to Joanne.  All you need to do to disable mail from a
global scrip is create a blank queue-level template with the same name
as the template the global scrip uses.  If you want different content,
then just make the template what you want instead of blank.

Thomas