[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem

[Kevin Falcone]

On Tue, Feb 22, 2011 at 04:06:38AM -0800, nrtusern wrote:
> 
> yes, it is the exact address I got.

Interesting, since it contains neither your hostname of rt.kk.org and
noauth is spelled wrong (RT uses NoAuth).

> I checked the /var/log/messages, the only thing regarding with RT is:
> 
> We opened /dev/null to protect FD #1, but descriptor #1 is already occupied
> at /opt/rt3/bin/webmux.pl line 78. (/opt/rt3/bin  /webmux.pl:78)

What version of mod_perl2 are you running?

-kevin

> 
> Kevin Falcone-2 wrote:
> > 
> > On Mon, Feb 21, 2011 at 05:52:18AM -0800, nrtusern wrote:
> >> 
> >> Dear friends. 
> >> 
> >> I am setting up a rt 3.8.9 on Ubuntu 8.04 
> >> 
> >> after successfully installed rt and start the apache2 by reading the
> >> README,
> >> i met the following 2 problems: 
> >> 
> >> 1. the display speed of the main page is very slow, it may take 1 minute
> >> to
> >> open the login screen. 
> >> 2. username "root" and the password "password" doesn't work, I always get
> >> the "http://noauth/Login.html" 
> > 
> > Is that the actual URL you get?
> > Also, when RT fails a login, you should see 'FAILED LOGIN for' in the logs
> > 
> > -kevin
> > 
> >> I try to reset the root password, but doesn't work for me by: 
> >> 
> >> ------------------------------------------------------------------------------------------------- 
> >> 
> >> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \ 
> >>     -MRT -MRT::User \ 
> >>     -e'RT::LoadConfig();RT::Init(); my $u =
> >> RT::User->new($RT::SystemUser);
> >> $u->Load("root"); $u->SetPassword("secret")' 
> >> 
> >> -------------------------------------------------------------------------------------------------- 
> >> 
> >> So I guess something wrong with my configuration, can someone give me
> >> some
> >> suggestion? 
> >> 
> >> the site configration is: 
> >> 
> >> ----------------------------------------------------- 
> >> Set($rtname, "kk"); 
> >> Set($Organization, "rt.kk.org"); 
> >> Set($Timezone, 'US/Pacific'); 
> >> Set($WebBaseURL, "http://rt.kk.org"); 
> >> Set($WebPath, "/"); 
> >> Set($CorrespondAddress, 'correspond at kk.org'); 
> >> Set($CommentAddress, 'comment at kk.org'); 
> >> Set($SendmailPath, "/usr/lib/sendmail"); 
> >> Set($OwnerEmail, "admin at example.com"); 
> >> ---------------------------------------------------- 
> >> 
> >> and the apache configuration is: 
> >> 
> >> ----------------------------------------------------- 
> >>     <VirtualHost *> 
> >>        ServerName rt.example.com 
> >>        DocumentRoot /opt/rt3/share/html 
> >>        AddDefaultCharset UTF-8 
> >>        PerlModule Apache::DBI 
> >>        PerlRequire /opt/rt3/bin/webmux.pl 
> >> 
> >>        <Location /> 
> >>            SetHandler perl-script 
> >>            PerlHandler RT::Mason 
> >>        </Location> 
> >> 
> >>     </VirtualHost> 
> >> 
> >> ------------------------------------------------------ 
> >> 
> >> here is the warning information from apache2 
> >> 
> >> ------------------------------------------------------------------------------------- 
> >> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
> >> already occupied at /opt/rt3/bin/webmux.pl line 78.
> >> (/opt/rt3/bin/webmux.pl:78) 
> >> ------------------------------------------------------------------------------------- 
> >> 
> >> No more other error information.....
> >> 
> >> -- 
> >> View this message in context:
> >> http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30977146.html
> >> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> >> 
> > 
> >  
> > 
> 
> -- 
> View this message in context: http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30985179.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
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