[rt-users] Error when attempting to display My Rights

Thomas Sibley trs at bestpractical.com
Wed Feb 23 09:26:05 EST 2011


My coworker Kevin answered your question the first time you asked it a
week ago.

http://lists.bestpractical.com/pipermail/rt-users/2011-February/068949.html

On 23 Feb 2011 09:18, Sharon.Belliveau at frb.gov wrote:
> We are running RT 3.8.8. From the web interface, under Preferences, users
> with rights to access RT see an option called 'My Rights' which has links
> for 'Queue Rights' and 'Ticket Custom Fields.'  The error listed below
> displayed when either is selected:
> Can't call method "id" on an undefined value at
> [snip]..../rt3/bin/../local/lib/RTx/RightsMatrix.pm line 77.
> 
> For super users, the web pages display properly, listing queue or custom
> fields rights. We tried giving privileged users ShowACL and ModifyACL
> rights- error still appears.
> 
> Suggestions for resolving this error for other users or for removing the
> 'My Rights' option would be gratefully appreciated.
> 
> Sharon Belliveau



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