[rt-users] RT-3.8.9 upgrade problem with Rules.

[Jesse Vincent]

On Wed, Feb 23, 2011 at 06:45:49PM -0500, Jason A. Smith wrote:
> On 02/23/2011 06:29 PM, Jesse Vincent wrote:
> >
> >On Wed, Feb 23, 2011 at 06:26:58PM -0500, Jason A. Smith wrote:
> >>I recently tried to update our RT server to 3.8.9, but had a problem
> >>that I suspect may have something to do with this item from the
> >>changelog:
> >>
> >>* Include Rules with Scrips when previewing recipients
> >>
> >>When using the web interface and clicking on the reply or comment
> >>links, I just get a single error message:
> >>
> >>RT::Transaction::Rules Unimplemented in HTML::Mason::Commands.
> >>(/usr/share/rt3/html/Ticket/Elements/PreviewScrips line 88)
> 
> >What do you have in the way of local customizations?
> 
> It is mostly a stock RT installation, with several plugins installed:
> 
> Set(@Plugins, qw(RTx::BecomeUser RT::Extension::MergeUsers
> RT::Extension::PriorityAsString RT::Extension::MandatorySubject
> RT::Extension::CommandByMail RTx::EmailCompletion RTx::RightsMatrix
> RTx::Calendar RT::Extension::ActivityReports RT::Extension::Timeline
> RTx::From RTx::S3Invoker RT::Extension::MobileUI));
> 
> I just tried commenting out the above line in my RT_SiteConfig.pm
> and got the same error.  Other than that, we just have a few small
> patches to do some minor things like adjust some of the form box
> sizes and such.


Can you try 3.8.9 without your small patches?
> 
> Thanks,
> ~Jason
> 



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