[rt-users] RT-3.8.9 upgrade problem with Rules.

[Jason A. Smith]

On 02/23/2011 06:57 PM, Jesse Vincent wrote:
>
> Can you try 3.8.9 without your small patches?

Okay, my fault.  It wasn't any of the patches, but one local 
modification that I forgot to convert to a patch.  I am using patches 
when building my rpm so I can more easily keep our customizations 
updated with changes to the upstream sources.  It is a lot easier for me 
to do it this this way, than to use the rt local directory, as this most 
recent problem painfully points out.

I found a modified Transaction_Overlay.pm file (based on 3.8.8) in rt's 
local directory that I forgot to convert to a patch in my rpm, which was 
causing my problem.  The modification was reported a while ago:

http://issues.bestpractical.com/Ticket/Display.html?id=14624

which I haven't received any feedback on yet by the way.  Any comments 
about this ticket?  The patch makes our html templates work a lot better 
when we get unwrapped user submitted content.

Thanks,
~Jason

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