[rt-users] [solved already] user is Cc for every Ticket

christoph christoph at kluenter.de
Thu Feb 24 15:16:36 EST 2011


* Am Do, Feb 24, 2011 at 07:46:24 +0100 , schrieb christoph:
> Hi,
> 
> this is my first mail to this list.
> I started using rt some weeks ago.
> And now I have a strange problem.
> One user is Cc for every ticket. When replying to a ticket via
> the Webinterface , it says:
> On Correspond Notify Ccs: <the email of the person>
> But on the ticket itself, the list of Ccs ist empty.
> 
> I can't find where this person is set to be CC.
> He is in no special group and has no different rights than other users
Found the problem. The user entered himself as "watcher" for the queue.

Cheers,
  christoph

> 
> Any hints where to look ? 
> 
> Cheers,
>   Christoph
> 
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