[rt-users] Sample for RTFM::Extension::ArticleTemplates using inside a template ?
Daniel Schwager
Daniel.Schwager at dtnet.de
Thu Feb 24 16:31:28 EST 2011
Hi,
we added our company signature (queue based) to
3 (Correspondence, Autoreply and Resolve) templates.
Is it possible to move the 3 times duplicated signature code to
a RTFM article and include this article in my templates, like
{ $Transaction->GetRTFMArticle(3) }
So, the maintenance will be easier...
I installed the RTFM::Extension::ArticleTemplates but cannot find
any sample how to use it ..
kind regards
Danny
** Correspondence-templates:
RT-Attach-Message: yes
{$Transaction->Content()}
________________________________________________________________
{
# Do some checks if the template is used from the webui or triggered
# by email. If WebUI, append the signature:
" . $Transaction->CreatorObj->RealName . "
Tel. " . $Transaction->CreatorObj->WorkPhone . "
Company Name, ....
";
}
Kind regards
Danny
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