[rt-users] RTFM - Topics

Kevin Falcone falcone at bestpractical.com
Fri Feb 25 12:05:12 EST 2011


On Thu, Feb 24, 2011 at 02:48:59PM -0800, Kurt Engle wrote:
>    I am running RT 3.8.8 and RTFM 2.4.3rc1. I am looking for a way to assign users the right to
>    create topics within a given class. Is this supported in RTFM? I have assigned users the
>    'Admin Class' and 'Admin Topics' rights but it doesn't seem to do what I intuitively thought
>    it would do.

Kurt, there isn't quite enough info there for me to go on.
Can you give us a replication recipe?  Something like Create a group,
create a class, give the group these rights (and no others) on that
class (or globally?).  Knowing what doesn't happen (box doesn't show
up, can't change the topics list, etc) instead of "doesn't seem to do
what I intuitively thought it would" is much more helpful.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110225/3246536d/attachment.sig>


More information about the rt-users mailing list