[rt-users] How to create RT at a glance widget

John Alberts John.Alberts at exlibrisgroup.com
Sun Feb 27 16:33:25 EST 2011


I'm not sure what these are actually called.  I'm referring to the
components that you can put on your RT at a glance page, such as saved
searches, calendars.

I would like to have a widget that shows the current number of owned
tickets for users in a particular group, and the total number of open
tickets.

Is there any documentation or reference for me to follow for creating
something like that?

 

Thanks

 

----------

John Alberts

Cloud Optimization Engineer

Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018

 

Follow Ex Libris on Twitter: @exlibrisgroup
<http://twitter.com/ExLibrisGroup> 

 

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