[rt-users] search by CommentedOnBy?

[Chris Hall]

That's close I think, but not quite what I'm looking for.  I couldn't get
your line to work.. although I could see how it's not exactly what they're
looking for.  They want to search for everything a particular user has
commented on on the current day.  That would potentially show things a user
had commented on in a previous day, and another person had commented on
today.

On Mon, Jan 3, 2011 at 5:01 PM, Kris Germann <kris_germann at 295.ca> wrote:

> Under ‘Reports’, you can choose ‘Advance Ticket Search’ which should call
> on freeside/rt/Search/Build.html depending on how you’ve got your RT set up…
>
>
>
> After this (I find) it’s easier to click over ‘Advanced’, beside Edit
> Search and Calendar; then just enter your search terms. If I wanted to
> search for all tickets CommentedOnBy myself, I’d write:
>
>
>
> CommentedOnBy = ‘kris’ AND LastUpdated = ‘today’ where ‘kris’ is the rtuser
> id and LastUpdated is the date you wish to search… A bit hazy on the date
> format though, I believe it’s unixtimestamp based…
>
>
>
> Additionally, CommentedOnBy = ‘kris’, would pull up ALL comments by user
> ‘kris’ from the history of your RT installation until the second you clicked
> ‘Show Report’ J
>
>
>
> Also, a wider search would be ‘LastUpdatedBy in which would would replace
> CommentedOnBy with this and it would pull up status changes, comments,
> replies, etc… for a specific user, or for all users chronologically…
>
>
>
> Thanks
>
>
>
> Kris Germann
> Supervisor, Sales & Technical Support
> Fibernetics Corporation
> freephoneline.ca
> 605 Boxwood Drive
> Cambridge ON, N3E1A5
>
>
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Chris Hall
> *Sent:* Monday, January 03, 2011 4:09 PM
> *To:* rt-users
> *Subject:* [rt-users] search by CommentedOnBy?
>
>
>
> Is there a way to do a search of tickets to see which tickets a given
> person has commented on?
>
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