[rt-users] RTx::Calendar Not Displaying

Kevin Falcone falcone at bestpractical.com
Thu Jan 6 10:38:57 EST 2011


On Wed, Jan 05, 2011 at 09:09:44AM -0800, Lee Hughes wrote:
> MyCalendar is included in $HomepageComponents (below) but nothing
> related to Calendar appears on the homepage. In fact, if I comment
> out the $HomepageComponents line completely and restart the web
> server, the homepage still looks the same, even if I clear my
> browser cache. How could that be?

Just adding it to HomepageComponents doesn't make it show up on your
homepage, it makes it available.  You need to click on Preferences ->
RT at a Glance

-kevin

> I have the ExternalAuth plugin configured in the same
> RT_SiteConfig.pm file (below) and it is working fine.
> 
> Search on "Calendar" and "calendar" shows no results.
> 
> Are there any screenshots of what the Calendar links/pages should look like?
> 
> Is it possible to insert debug statements somewhere to verify that
> the Calendar plugin is actually getting called?
> 
> Thanks very much for the help.
> 
> Lee
> 
> >Date: Tue, 4 Jan 2011 17:18:23 -0500
> >From: Kevin Falcone <falcone at bestpractical.com>
> >To: rt-users at lists.bestpractical.com
> >Subject: Re: [rt-users] RTx::Calendar Not Displaying
> >Message-ID: <20110104221823.GV65759 at jibsheet.com>
> >Content-Type: text/plain; charset="us-ascii"
> >
> >On Tue, Jan 04, 2011 at 12:44:51PM -0800, Lee Hughes wrote:
> >>I cleared the Mason cache but still don't see any Calendar links.
> >>Where should I see links, and how would I go about enabling basic
> >>tracing to see if the Calendar module is even being called?
> >
> >You didn't say where you looked for the calendars.
> >Did you try editing your homepage to include the MyCalendar widget?
> >Did you do a search and look for the calendar link?
> >
> >-kevin
> >
> >>>>I've installed and configured RTx::Calendar per the instructions and
> >>>>restarted the web server but don't see any links to it anywhere. I have
> >>>>syslogging set to debug but no errors are logged.
> >>>>
> >>>>Here are the relevant settings from RT_SiteConfig.pm:
> >>>>
> >>>># Calendar Plugin
> >>>>require '/usr/local/rt3/local/plugins/RTx-Calendar/lib/RTx/Calendar.pm';
> >>>>Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
> >>>>MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
> >>>>
> >>>># enable all plugins
> >>>>Set(@Plugins,qw(
> >>>>RT::Authen::ExternalAuth
> >>>>RTx::Calendar
> >>>>));
> >>>>
> >>>>Any ideas what I'm missing?
> >>>
> >>>Did you clear the Mason cache?
> >>>
> >>>rm -rf /usr/local/rt3/var/mason_data/obj/*
> >>>
> >>>See http://requesttracker.wikia.com/wiki/CleanMasonCache for details.
> >>>
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