[rt-users] RTx::Calendar Not Displaying
Shawn M Moore
sartak at bestpractical.com
Thu Jan 6 17:53:12 EST 2011
On 11/01/06 10:38, Kevin Falcone wrote:
> On Wed, Jan 05, 2011 at 09:09:44AM -0800, Lee Hughes wrote:
>> MyCalendar is included in $HomepageComponents (below) but nothing
>> related to Calendar appears on the homepage. In fact, if I comment
>> out the $HomepageComponents line completely and restart the web
>> server, the homepage still looks the same, even if I clear my
>> browser cache. How could that be?
>
> Just adding it to HomepageComponents doesn't make it show up on your
> homepage, it makes it available. You need to click on Preferences ->
> RT at a Glance
>
> -kevin
>
>> I have the ExternalAuth plugin configured in the same
>> RT_SiteConfig.pm file (below) and it is working fine.
>>
>> Search on "Calendar" and "calendar" shows no results.
Also note that this is searching for tickets that are *about* calendars.
You should see a link to the calendar from the tickets search results
page alongside other display formats like spreadsheet and chart.
Shawn
>>
>> Are there any screenshots of what the Calendar links/pages should look like?
>>
>> Is it possible to insert debug statements somewhere to verify that
>> the Calendar plugin is actually getting called?
>>
>> Thanks very much for the help.
>>
>> Lee
>>
>>> Date: Tue, 4 Jan 2011 17:18:23 -0500
>>> From: Kevin Falcone<falcone at bestpractical.com>
>>> To: rt-users at lists.bestpractical.com
>>> Subject: Re: [rt-users] RTx::Calendar Not Displaying
>>> Message-ID:<20110104221823.GV65759 at jibsheet.com>
>>> Content-Type: text/plain; charset="us-ascii"
>>>
>>> On Tue, Jan 04, 2011 at 12:44:51PM -0800, Lee Hughes wrote:
>>>> I cleared the Mason cache but still don't see any Calendar links.
>>>> Where should I see links, and how would I go about enabling basic
>>>> tracing to see if the Calendar module is even being called?
>>>
>>> You didn't say where you looked for the calendars.
>>> Did you try editing your homepage to include the MyCalendar widget?
>>> Did you do a search and look for the calendar link?
>>>
>>> -kevin
>>>
>>>>>> I've installed and configured RTx::Calendar per the instructions and
>>>>>> restarted the web server but don't see any links to it anywhere. I have
>>>>>> syslogging set to debug but no errors are logged.
>>>>>>
>>>>>> Here are the relevant settings from RT_SiteConfig.pm:
>>>>>>
>>>>>> # Calendar Plugin
>>>>>> require '/usr/local/rt3/local/plugins/RTx-Calendar/lib/RTx/Calendar.pm';
>>>>>> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
>>>>>> MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
>>>>>>
>>>>>> # enable all plugins
>>>>>> Set(@Plugins,qw(
>>>>>> RT::Authen::ExternalAuth
>>>>>> RTx::Calendar
>>>>>> ));
>>>>>>
>>>>>> Any ideas what I'm missing?
>>>>>
>>>>> Did you clear the Mason cache?
>>>>>
>>>>> rm -rf /usr/local/rt3/var/mason_data/obj/*
>>>>>
>>>>> See http://requesttracker.wikia.com/wiki/CleanMasonCache for details.
>>>>>
More information about the rt-users
mailing list