[rt-users] RTx::Calendar Not Displaying

[Lee Hughes]

Enabling MyCalendar under Preferences > RT at a Glance, and fixing  
missing file/directory permissions for the plugin, did the trick.  
Calendar now displays on RT at a Glance (Home) and Edit Query >  
Advanced > Calendar.

Thanks very much for everyone's help.

Lee

>> MyCalendar is included in $HomepageComponents (below) but nothing
>> related to Calendar appears on the homepage. In fact, if I comment
>> out the $HomepageComponents line completely and restart the web
>> server, the homepage still looks the same, even if I clear my
>> browser cache. How could that be?
>
> Just adding it to HomepageComponents doesn't make it show up on your
> homepage, it makes it available.  You need to click on Preferences ->
> RT at a Glance
>
> -kevin
>
>> I have the ExternalAuth plugin configured in the same
>> RT_SiteConfig.pm file (below) and it is working fine.
>>
>> Search on "Calendar" and "calendar" shows no results.
>>
>> Are there any screenshots of what the Calendar links/pages should look like?
>>
>> Is it possible to insert debug statements somewhere to verify that
>> the Calendar plugin is actually getting called?
>>
>> Thanks very much for the help.
>>
>> Lee
>>
>> >Date: Tue, 4 Jan 2011 17:18:23 -0500
>> >From: Kevin Falcone <falcone at bestpractical.com>
>> >To: rt-users at lists.bestpractical.com
>> >Subject: Re: [rt-users] RTx::Calendar Not Displaying
>> >Message-ID: <20110104221823.GV65759 at jibsheet.com>
>> >Content-Type: text/plain; charset="us-ascii"
>> >
>> >On Tue, Jan 04, 2011 at 12:44:51PM -0800, Lee Hughes wrote:
>> >>I cleared the Mason cache but still don't see any Calendar links.
>> >>Where should I see links, and how would I go about enabling basic
>> >>tracing to see if the Calendar module is even being called?
>> >
>> >You didn't say where you looked for the calendars.
>> >Did you try editing your homepage to include the MyCalendar widget?
>> >Did you do a search and look for the calendar link?
>> >
>> >-kevin
>> >
>> >>>>I've installed and configured RTx::Calendar per the instructions and
>> >>>>restarted the web server but don't see any links to it anywhere. I have
>> >>>>syslogging set to debug but no errors are logged.
>> >>>>
>> >>>>Here are the relevant settings from RT_SiteConfig.pm:
>> >>>>
>> >>>># Calendar Plugin
>> >>>>require '/usr/local/rt3/local/plugins/RTx-Calendar/lib/RTx/Calendar.pm';
>> >>>>Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
>> >>>>MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
>> >>>>
>> >>>># enable all plugins
>> >>>>Set(@Plugins,qw(
>> >>>>RT::Authen::ExternalAuth
>> >>>>RTx::Calendar
>> >>>>));
>> >>>>
>> >>>>Any ideas what I'm missing?
>> >>>
>> >>>Did you clear the Mason cache?
>> >>>
>> >>>rm -rf /usr/local/rt3/var/mason_data/obj/*
>> >>>
>> >>>See http://requesttracker.wikia.com/wiki/CleanMasonCache for details.
>> >>>