[rt-users] Communicate a message to web UI from inside Scrip?

Jeff Blaine jblaine at kickflop.net
Thu Jan 6 22:16:55 EST 2011


Pulling my hair out here.  Why is this callback not being
tickled?  I see nothing in my logs.

RT 3.8.7

Mason cache cleared and server restarted a million times.

The call to the callback in Ticket/Display.html is:

     $m->callback(
         CallbackName => 'BeforeDisplay',
         TicketObj => \$TicketObj,
         Tickets => \$Tickets,
         Actions => \@Actions,
         ARGSRef => \%ARGS,
     );

And my setup is:

[root at rtdev1 Display.html]# pwd
/rt/local/html/Callbacks/MyCallbacks/Ticket/Display.html
[root at rtdev1 Display.html]# ls -l BeforeDisplay
-rw-r--r-- 1 rt root 689 Jan  6 22:06 BeforeDisplay
[root at rtdev1 Display.html]# cat BeforeDisplay
<%INIT>
$RT::Logger->info("In Callback/Display.html/BeforeDisplay\n");
return 1;
</%INIT>
<%ARGS>
$Actions => []
</%ARGS>




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