[rt-users] Resolve w/o emailing user

Kevin Falcone falcone at bestpractical.com
Tue Jan 11 10:59:23 EST 2011


On Tue, Jan 11, 2011 at 09:55:04AM -0600, Chris Barnes wrote:
> Which leads me to my question - is there any way to mark a ticket as
> resolved *without* the end-user getting an email telling them that
> their ticket has been closed?

Disable the scrip temporarily

-kevin
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